FAQ

belevation-Katherine1

 

About Belevation:

Belevation’s seamless maternity garments are designed, knit and shipped by a mom and pop product development team in the Carolina’s historic textile region.

Feedback from local pregnant moms in the Charlotte, NC region and from hundreds of other expectant mothers around the US has made Belevation possible. Our word of mouth reputation has been growing ever since.

With same day shipping from our Fort Mill, SC manufacturing facility – you are buying direct at wholesale pricing and supporting US jobs.

We are told that our customer service is among the best out there – imagine dialing a phone number and getting a real person?

Did we mention that our maternity underwear hold-up better after washing and that moms say they fit better than other brands?

Drop us a note about anything new that you’d like to see in our Belevation line of products.  We’re all about comfort and because of your feedback, Belevation is getting better every day.

Sizing

A quick word about sizing. We’ve worked hard in recent months to tweak our sizing to meet most peoples expectations. We suggest that you go by our pre-pregnancy size ranges when ordering. Returns or exchanges are possible when the fit isn’t right for you.

Return Policy for Belevation LLC:

Belevation, LLC accepts returns within 30 days if merchandise is in unworn, unwashed condition with the tags attached. To protect the personal hygiene of our customers we request that you try on our undergarments initially with your own underwear to evaluate the fit. Full refunds or exchanges are allowed if you desire.

Merchandise may also be returned if it is deemed to have a manufacturing defect or if it is shipped in error. If a refund is requested due to a claim of a product defect, please be advised that the garment will need to be returned to Belevation. Return postage will be refunded when we receive the product back at our facility.

Belevation products are garment dyed which may cause slight dye color variation occasionally. This is not considered to be a manufacturing defect. In addition, Belevation, LLC reserves the right to ship products with minor design changes that are considered product improvements.

Please ship return or exchange merchandise prepaid (with tags attached) to: Belevation, LLC 3581 Centre Circle Drive #103 Fort Mill, SC 29715

Shipping Policy for Belevation LLC:

Shipping is free for online Belevation orders within the United States via USPS mail. We make every attempt to ship orders received prior to 3 PM weekdays and 11 AM Saturdays the same day you make your Belevation purchase. Thank you in advance for your Belevation order.

 


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